Linux Support, Troubleshooting & Solutions
Linux Support & Solution Engineering
Linux Support Overview
Linux Engineering is part of our DNA
We offer support for any flavour of Linux from Redhat and Suse to Ubuntu and Debian and embedded Linux distrobutions. We have been deploying Linux solutions since 2001, and now, with the explosive growth of the cloud, Linux is everywhere; even on Microsoft Azure.
Intrinsic to the emergence of Cloud Computing, DevOps, and Big Data is the open source methodology and approach to solution engineering. Our years of experience, and deep understanding of the open source approach to software design and engineering, means we have the skills to configure, deploy troubleshoot and maintain IT solutions that rely on Linux such as Cloud Computing, DevOps pipelines and Big Data data flows.
Linux Configuration & Solution Engineering
Should you require assistance with a tricky set up or configuration we can assist. From Ceph Storage to Elasticsearch clusters and high availability configurations, we have the experts to help.
Looking for a secure solution for your distributed work force or to enable offsite data storage, replication or disaster recovery? Linux and the open source eco-system is like Lego. The components are there, all you need is the imagination and skill to put it together.
Linux Service Level Agreement
For those customers who require guaranteed support, and turn-ardoun times we have service level agreements. Whether its a basic support contract covering patching, monitoring server health and performance to ensure uptime and service availability, or more complex requirements for specifci solutions and configurations we got an SLA for you.
Looking to reduce your exposure to a limited resource in your IT team? For a retainer we an provide you with the assurance you need that your business critical systems will continue to function. Reduce your risk to what you can live with.
If you have a Linux problem, and your IT guy can't solve it, and if you can find us, then maybe you to can hire the Jumping Bean team!
It usually starts with a frantic phonecall and ends with smiles and back-slaps all round. We provide ad-hoc support for difficult to solve IT problems. From storage solutions gone rogue to data recovery and system ressitation. We got the skills to assist your in your difficult times.
Linux Security Hardening
Linux Server Hardening & Security
Linux and cybersecurity are two of our favourite things and they come together beautifully in our Linux server hardening & security service.
We can audit your servers for vulnerabilities and insecure or weak default settings and then implement the necessary remdiations. We not only consider the base operating system but the entire stack from operating system to application and services running on top of it all.
We check for misconfiguration, unused services, incorrect permissions as well as implement best practice configurations for many of the most widely used appliction and services.
Linux Security Audit
An audit of your Linux systems will document the current state of your infratstructure. What distributions are running, what there patch levels are and what vulnerabilties and exposures exist. The report can be used in your annual risk review process and will also document any mitigating controls that are in place to reduce risk to acceptable levels.
Linux Security & Perfomance Monitoring
As part of our managed operations center service offering, or integrating with your own monitoring operatoins, we can also monitor the performance and security of your Linux systems.
Components & Services
The open-source ecosystem is choc-full of solutions or components that can be integrated into a solution, to solve your business process problems. Together with the features and functionality provided by the cloud service providers, we can build a secure infrastructure to support your processes.
When designing the solution we take into account your organisations current skills capacity, the total cost of ownership, and business risk to build a system that suits your unique context.
Remote Working Solutions
Need to re-engineer processes to support remote work? What is the right mix of cloud-service provider and self-hosted components? Which service-provider offers the better solution for groupware type functionality and what are the benefits and risks involved?
Let Open Source Enable Your Business Processes
What about moving your business online? Need a better platform for team collaboration and communication, or perhaps you need a secure inter-branch solution?
From team instant messaging applications to collaborative editing and unified communications there are components that can be integrated to provide you with an integrated best-of-breed solution.
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